Returns & Exchanges
We want you to be completely obsessed with your Juicy Couture purchase; if you are not satisfied, we accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request and secure it to the outside of your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes until your refund is processed.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days, minus a small restocking fee.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing